Akamai Status

Updated
Update - We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress
Jan 17, 2025 - 19:01 UTC
Update - We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress
Jan 17, 2025 - 01:08 UTC
Update - We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress.
Jan 16, 2025 - 19:49 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update within the next 120 minutes.
Jan 16, 2025 - 17:53 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update within the next 60 minutes.
Jan 16, 2025 - 16:53 UTC
Investigating - We are investigating an emerging issue with Edge Delivery related to Edge IP Binding. We are actively investigating the issue and will provide another update within the next 30 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jan 16, 2025 - 16:33 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Degraded Performance
Cloudlets Operational
Edge Delivery Degraded Performance
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
Enterprise Application Access: Configuration ? Operational
Enterprise Application Access: Reporting ? Operational
ETP/SIA: Client Operational
ETP/SIA: Configuration Operational
ETP/SIA: Connectors Operational
ETP/SIA: Name Servers Operational
ETP/SIA: Reporting Operational
ETP/SIA: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2025

No incidents reported today.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Resolved - We can confirm that the issue is now resolved as of 19:41 UTC on January 17th, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jan 17, 21:58 UTC
Monitoring - We have implemented a fix for this issue as of 19:41 UTC on January 17th, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LkZnSQK. We will continue to monitor to ensure that the impact has been fully mitigated.
Jan 17, 20:02 UTC
Investigating - We are investigating an emerging issue with EdgeKV related to API calls failing that could result in inability to onboard new customers and/or modify existing EdgeKV configurations. The issue appears to have started at approximately 18:15 UTC. We are actively investigating the issue and will provide another update within the next 30 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jan 17, 19:50 UTC
Jan 16, 2025
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.