Akamai Status

Updated
Monitoring - We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0bnwKSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.
Nov 20, 2024 - 11:25 UTC
Identified - We have identified an issue with Reporting related to delayed data for the "Traffic by Hostname" report on the Akamai Control Center.
We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Nov 20, 2024 - 10:16 UTC
Update - We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.
Nov 01, 2024 - 10:16 UTC
Update - We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.
Oct 31, 2024 - 09:34 UTC
Update - We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.
Oct 23, 2024 - 11:23 UTC
Monitoring - We have implemented a fix for this issue as of 13:39 UTC on October 21, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO. We will continue to monitor to ensure that the impact has been fully mitigated.
Oct 21, 2024 - 14:00 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO. We will provide an update within the next 60 minutes.
Oct 21, 2024 - 13:01 UTC
Investigating - We are investigating an emerging issue with Edge Delivery where end-users in Europe and the USA may experience performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Oct 21, 2024 - 12:09 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

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Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
Enterprise Application Access: Configuration ? Operational
Enterprise Application Access: Reporting ? Operational
ETP/SIA: Client Operational
ETP/SIA: Configuration Operational
ETP/SIA: Connectors Operational
ETP/SIA: Name Servers Operational
ETP/SIA: Reporting Operational
ETP/SIA: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

Unresolved incident: Reporting issues.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Postmortem - Read details
Nov 14, 20:06 UTC
Resolved - We can confirm that the issue is now resolved as of 15:35 UTC on November 14, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Nov 14, 16:24 UTC
Update - We are continuing to investigate this issue. Additionally, we are also investigating an issue with Clouldlets UI.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.

Nov 14, 13:55 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.
Nov 14, 10:16 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1bkggSQA. We will provide the next update as we make progress.
Nov 14, 08:24 UTC
Investigating - We are investigating an issue with Clouldlets Application Load Balancing (ALB) related to activations. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Nov 14, 07:48 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - We can confirm that the issue is now resolved as of 14:42 UTC on October 28, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AyWY8JSQW or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Nov 8, 18:28 UTC
Update - We are continuing to monitor for further issues. Based on our observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. We thank you for your patience. If you have further questions, please post them on https://community.akamai.com/customers/s/feed/0D54R0000AyWY8JSQW.
Oct 29, 14:42 UTC
Update - We are continuing to monitor for further issues. Based on our observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. We thank you for your patience. If you have further questions, please post them on https://community.akamai.com/customers/s/feed/0D54R0000AyWY8JSQW.
Oct 28, 21:43 UTC
Update - We are continuing to monitor for further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AyWY8JSQW. We will continue to monitor to ensure that the impact has been fully mitigated.
Oct 28, 15:56 UTC
Monitoring - We have identified an issue with Hostname Reports related to data delay between 12:54 UTC and 14:42 UTC on October 28, 2024. Based on our observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Oct 28, 15:27 UTC
Nov 7, 2024
Resolved - We have identified an issue with NetStorage in our Mumbai data center, where users may have experienced connection timeouts and errors with the service. The issue appears to have started around 18:10 UTC on November 7, 2024. We have mitigated the issue as of 22:10 UTC on November 7, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Azxa8tSQA or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Nov 7, 23:00 UTC
Nov 6, 2024

No incidents reported.